Experteer Overview

As a KYC Analyst at Satispay, you will support seamless consumer onboarding while enforcing risk controls and regulatory compliance. You’ll balance due diligence with a user-friendly experience, ensuring identity verification and documentation are handled efficiently.

Your work will involve high-volume, metrics-driven processes and escalation of high-risk cases to the Fin Crime team. You’ll help refresh and re-verify information as triggers occur, using country-specific knowledge to confirm authenticity. This is a hands-on role in a fast-growing fintech that values rapid, compliant growth.

Compensaciones / Ventajas

- Conduct due diligence and verify identity documents to enable onboarding
- Hit productivity, quality, and SLA targets while processing a daily case queue
- Assess customer profiles, identify red flags, and escalate high-risk cases to Fin Crime




- Assist customers via email during verification and activation to ensure a smooth experience
- Perform periodic reviews and re-verifications when risk triggers occur
- Triage screening results (PEPs, sanctions, adverse media) to minimize false positives

Responsabilidades

- At least 1 year of experience in a similar KYC/fincrime or high-volume customer support role
- Experience in a startup or financial sector preferred
- Direct experience or training in AML/KYC procedures
- Fluent in English; Italian a plus

Requisitos principales

- Private health insurance
- Stock Option Plan
- Relocation support
- Mental health support
- Flexible working hours
- Unlimited PTO

📌 KYC Analyst (Barcelona)
🏢 Satispay
📍 Barcelona