Experteer Overview

As Director, you will lead the operations and resourcing for the department in a multi‑functional setting, driving continuous process improvements and performance optimization. You will partner with senior leadership to shape strategic plans and oversee a portfolio of cross‑functional initiatives that deliver actionable insights and drive change.

You’ll act as an internal transformation advisor, guiding complex process optimization, training, and communications across systems and applications. This role offers a visible impact on organizational performance, including the potential to lead Mu0026amp;A integration efforts and build a culture of continuous improvement.

Compensaciones / Incentivos

- Provide strategic direction to the business operation/corporate function
- Partner with senior leadership to develop and authorize strategic business plans




- Oversee cross-functional initiatives delivering insights and recommendations for process improvement
- Lead large, complex cross-functional process improvement initiatives
- Collaborate with stakeholders to drive strategy, execution, and communications planning
- Oversee compliance with cross-functional processes, systems, and training
- Manage departmental administration including staffing, budgeting, scheduling, and long-term planning
- Recruit, onboard, and retain staff; coach and develop team members
- Develop and implement business plans, forecasting, and optimization activities
- Oversee client/internal audits and CAPAs as needed
- Foster a culture of continuous improvement
- Act as internal transformation consultant for Mu0026A integration activities

Responsabilidades

- Requisitos principales

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📌 Director, Business and Process Optimization (Pharmacovigilance) (Madrid)
🏢 Ergomed Group
📍 Madrid