NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us.
NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara .
Requirements
- Availability to work 22.5 hours per week
- Advanced English
- Liking to work in IT Environment
We Offer
- Competitive salary
- 30 days of Christmas bonus
- 10 days of vacations
- 50% Vacation bonus
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Activities
- General L1 support for hardware and MS Office packages
- Advance technical support for in-house applications and developments
- Answer technical support calls providing and escalating to other support groups
- Provide support based on email generated requests or reports
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
About NTT DATA Services
NTT DATA Services is a integral business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.