Qualifyze is seeking a Customer Success Manager to manage a portfolio of accounts in the APAC market, acting as the main point of contact throughout the customer lifecycle. You will collaborate with Senior CSMs, Account Managers, and cross-functional teams to deliver a seamless, high-impact experience.
The role emphasizes building relationships post-sale, guiding clients through audit journeys, onboarding and ensuring high satisfaction while tracking CSAT, NPS, renewal and retention metrics.