The Partner Experience Comms Intern role is designed for a motivated individual looking to learn and gain hands-on experience in content management and communications within a fast-paced integral team. This internship focuses on supporting the team in managing partner-facing content, assisting with localization workflows, and contributing to the overall efficiency of our communications platforms. Working under close guidance, the intern will develop a foundational understanding of CMS practices and internal stakeholder coordination while providing valuable support to team operations.
Key Responsibilities
- Content Support: Assist with uploading and formatting partner-facing content across the Knowledge Center and Partner Web;
support the team in ensuring formatting consistency following established guidelines.
- Translation Coordination: Coordinate content translation and localization requests with relevant market teams;
track submission and publication timelines.
- Request Tracking: Manage the intake of content requests from global stakeholders via Jira. Maintain content mapping sheets, update ETAs, and ensure the timely delivery of routine content updates to prevent bottlenecks.
- Reporting Support: Contribute to routine data extractions from the KC plugin and assist the team in compiling usage reports.
- Process Documentation: Contribute to the maintenance of internal process documentation and observe how CMS guidelines are updated as workflows evolve.
- Quality Control: Review published content for formatting consistency, accuracy, and alignment with Glovo brand and tone of voice guidelines.
Qualifications
- 0-2 years of experience in content management, digital communications, copywriting, or a related field.
- Familiarity with content management systems or knowledge base platforms is a plus.
- Strong attention to detail and commitment to content accuracy.
- Organized and capable of managing multiple content requests simultaneously.
- Excellent written communication skills in English;
multilingual capabilities are highly valued.
- Comfortable working in a fast-paced, global environment with multiple market teams.
- Degree in Communications, Journalism, Languages, Marketing, or a related field, or equivalent practical experience.
📌 Intern Partner Experience Global (Barcelona)
🏢 Delivery Hero
📍 Barcelona
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