Key Responsibilities

Team Leadership

- Lead and coordinate teleoperations teams across multiple shifts
- Manage daily staffing and operational coverage
- Support onboarding, training, and mentoring of new operators
- Promote compliance with safety and operational procedures

Operations Management

- Monitor operational KPIs and productivity metrics
- Ensure delivery against quality and performance targets
- Coordinate robot deployment schedules and operational readiness
- Manage incident escalation and resolution processes

Stakeholder Coordination

- Serve as the primary operational contact for internal and external stakeholders
- Collaborate with engineering, product, and project management teams
- Prepare operational reports and performance summaries
- Support customer-facing robotics programs and deployments

Requirements

Essential

- Previous experience leading operational teams
- Strong communication and organizational skills




- Experience in robotics operations, teleoperations, autonomous systems, fleet management, control rooms, or technical operations
- Ability to work in fast-paced, technology-driven environments

Preferred

- Experience supporting robotics, AI, AV/ADAS, drone, or automation programs
- Experience managing distributed or shift-based teams
- Technical background in engineering, operations, or industrial environments

What We Offer

- Leadership role within a rapidly growing robotics sector
- Opportunity to help scale next-generation robotics deployments
- International projects and client exposure
- Career growth opportunities across robotics and AI operations
- Collaborative environment working alongside engineering and product teams

📌 Senior Teleoperations Lead (Madrid)
🏢 Terry Soot
📍 Madrid