Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Overview

To provide a full support service to all Business Unit and Technical Services teams with particular emphasis on tender application and completion and providing quotations to customers for instruments and associated reagents.

Responsibilities

Key Accountabilities

- Complete and return PQQ’s, tender and supporting documentation as per ISO procedures. Record details of all tender submissions. Keep copies of tender documentation in customer files.
- Check daily for newly published OJEU notices via the appropriate websites. Maintain a list of tender opportunities identified. Email details to the relevant Business Manager. Keep a PDF copy of all notices on the server.
- Update all relevant information held on company CRM as necessary:
- Maintain customer contacts
- File quotations, completed tenders, contracts,



OVF’s and TOP Sheets,
- File OQ’s, IQ’s, training documents and data deletion documents

- Prepare all quotes including general, renewal, reagent rental proposals and billable repair quotes.
- On receipt of orders, coordinate and distribute order verification forms to all relevant departments within Werfen UK. Create reagent rental contracts and issue to customers. Distribute signed contract to appropriate Werfen UK departments.
- Create purchase orders as requested for any existing approved supplier and support completion of documentation for new suppliers where required.
- Compile and distribute customer quarterly reports and support AS, AAM and TSM in collation of data for KPI queries
- Compile, format, send and file letters as required.
- Compile, update and distribute product listings for Werfen products.
- Send out product update letters and mailshots.
- Update and maintain logs for Exhibition Stands and other sales & marketing equipment.
- Prepare training certificates for customers and issue following workshops, demo days, instrument training and business unit specific meetings.
- Format, update, laminate and bind hard copy documentation as required.
- Support the Marketing Manager with creation and formatting of promotional material.
- Create, update and issue quote templates and letter templates to Area

📌 Sales Coordinator (Cataluña)
🏢 Werfenlife
📍 Cataluña