- Own day‑to‑day operational management of the enterprise Aruba LAN and WLAN estate (campus, branch, and site networks), ensuring availability, performance, and security.
- Provide expert‑level implementation and ongoing management for Aruba switching, wireless controllers/APs, ClearPass and associated management/monitoring platforms.
- Lead incident, problem, and change activities for Network & Collaboration services, driving root‑cause analysis, remediation, and continuous service improvement.
- Strategic Outcome: Reliable, performant network services with measurable stability.
- Support budget management for Network & Collaboration services, including forecasting, variance analysis, and cost optimisation opportunities.
- Maintain asset lifecycle visibility (switching, wireless, licenses), supporting renewal planning and ensuring spend aligns to service demand and standards.
- Strategic Outcome: Transparent cost control, accurate forecasts, and well‑timed renewals with no unmanaged budget drift.
- Coordinate with vendors and service partners to deliver network and security services to agreed SLAs, ensuring effective escalation and service restoration.
- Support commercial activities (quotes, renewals, true‑ups), contributing to business cases and ensuring value for money.
- Strategic Outcome: Stable partner performance with clear accountability and commercial discipline.

Security, Standards & Compliance

- Ensure network services operate in line with security policies and technical standards, maintaining accurate documentation, diagrams, and configuration baselines.




- Support audits and control testing by providing evidence and ensuring timely remediation of network/security‑related findings.
- Strategic Outcome: Strong security posture and audit readiness with controlled configuration and documented standards.

Stakeholder Collaboration

- Partner with Service Desk, Infrastructure, Security, and site IT teams to deliver consistent Network & Collaboration services and a high‑quality user experience.
- Translate business requirements into technical designs and operational plans, supporting projects and standardised rollouts across sites.
- Produce clear reporting on service health, risks, and capacity, and contribute to governance forums and CAB as required.

Strategic Outcome: Clear ownership, strong cross‑team alignment, and faster resolution through effective operational engagement.

Service Improvement Mindset

- Proactively identify opportunities to improve network performance, resilience, and operational efficiency through automation, standardisation, and monitoring enhancements.
- Maintain high‑quality technical documentation and knowledge articles to support supportability and faster incident resolution.
- Contribute to technology roadmaps and lifecycle planning for LAN/WLAN and related security services, aligning improvements to business priorities.

Strategic Outcome: Continuous improvement with repeatable standards and better operational outcomes over time.





Operating Model

- Work within a general support model, collaborating across time zones to provide responsive operational support and project delivery.
- Act as an escalation point for complex LAN/WLAN issues, supporting service owners with technical analysis, reporting, and problem management.
- Coordinate changes through established governance (e.g., CAB), ensuring plans, risks, and backout steps are documented and communicated.

Strategic Outcome: Well‑governed operations with strong technical ownership and predictable change outcomes.

Skills

- Expert‑level knowledge and hands‑on experience implementing and supporting Aruba LAN (switching) and Aruba WLAN (controllers/APs) in an enterprise environment.
- Strong operational experience with monitoring, troubleshooting, incident/problem management, and change control for LAN/WLAN services.
- Working knowledge of SD‑WAN concepts; experience with VMware Velocloud SD‑WAN is highly advantageous.
- Knowledge of the Zscaler suite (e.g., ZIA, ZPA, ZDX) is highly advantageous, particularly where it intersects with branch connectivity and user experience.
- Experience managing budgets and renewals (forecasting, variance analysis, and cost optimisation), with confidence working with vendors and procurement.
- Clear communication skills with the ability to produce concise technical documentation, service reporting, and stakeholder updates.

Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment whe

📌 Senior Analyst, Technology, Network Operations (Cataluña)
🏢 Bacardi-Martini
📍 Cataluña