Role: Customer Success Manager
- Spanish SpeakingLocation: Remote
- trip to Paris office once every other month.

Benefits:
Stock Options, Healthcare, PensionSalary: €35,000-€40,000 base + 25% bonus

About the Company
We're working with a market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix, Uber, and Coca-Cola. The Role: As a Customer Success Manager you'll manage a portfolio of accounts, focusing on retention, development, and revenue growth.

Key responsibilities
include:
* Building and managing long-term client relationships (C-level to operations).
* Retaining and developing a strong customer portfolio of 90-100 accounts
* Preventing churn while identifying upsell and cross-sell opportunities.
* Monitoring KPIs and achieving monthly retention and sales growth targets.
* Collaborating closely with Sales, Product,



and Marketing teams. This is a high-impact role perfect for someone who thrives in a fast-paced, team-oriented environment. What We're Looking For
* 3+ years of experience as a Customer Success Manager in a SaaS environment.
* Background in the MarTech industry (preferred).
* Fluent Spanish and English (essential)
* Proficiency in tools like Salesforce, Planhat, ChurnZero, or Custify is a plus.
* A proactive, results-driven mindset with excellent communication skills. What's in It for You?
* Generous benefits package: stock options, healthcare, pension.
* The flexibility to work remotely from anywhere.
* Opportunity to work with general brands and shape marketing strategies.
* Demonstrated ability to increase customer satisfaction.

📌 Customer Success Manager (España)
🏢 SaaS organization
📍 España