Business Analyst – Telecom OSS/BSS | Remote (Mexico) InfoVision is a integral IT services company driving digital transformation and operational efficiency for leading clients worldwide. The Role We're looking for a Business Analyst to lead discovery, current-state documentation, and target process design for a carrier-grade telecom OSS/BSS migration. You'll work between business stakeholders, technical leads, and solution architects to define scope and process architecture.

What You'll Do
* Document current-state business and system integration landscapes; map end-to-end legacy-to-target flows for provisioning, activation, and billing
* Produce interface catalogues, data dictionaries, business process maps, and traceability matrices
* Run requirements workshops with business and technical teams and resolve conflicting priorities




* Apply TM Forum eTOM to map processes across domains and define system boundaries What You Bring
* 7+ years as a Business Analyst in large telecom carriers, MVNOs, or complex IT transformation programs
* Hands-on OSS/BSS experience (billing, provisioning, order management, CRM)
* Strong knowledge of TM Forum eTOM and carrier-grade operational governance
* Experience working with operator teams in Latin America or North America
* Fluent English and Spanish (spoken and written)

What We Offer
Competitive compensation + benefits above statutory requirements Career growth and skill development Candidates must be legally authorized to work in Mexico.

📌 Business Analyst (Comunidad Valenciana)
🏢 InfoVision
📍 Comunidad Valenciana