Reports to: District Manager Status: Full Time/Supervisor/Exempt/Non-Exempt Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
* Recruit, hire, train, schedule and supervise team members.
* Member service oversight making sure all team members are providing a great customer service experience at all times.
* High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
* Provide support for team members and club members.
* Create and maintain a positive image for the club.
* Coaching and counseling performance to help achieve company standards.
* Ensure prompt opening/closing of gym.
* Ensure staff are aware and trained on all current marketing promotions.
* Finish manager portion of onboarding, in Paycom, for all new hires.
* Ensure the club is open and staffed during all hours of business.
* Ensuring self and team members are implementing and adhering to all company policies and procedures.
* Responsible for ordering supplies and tracking inventory.
* Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
* Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
* Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
* Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
* Communication: Ability to maintain timely and effective communication with staff, supervisors,



and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Benefits
* Health insurance
* Opportunity for advancement
* Vision insurance
* Dental insurance
* Employee discounts
* Versátil schedule Job Title: Club Manager Reports to: District Manager Status: Full Time/Supervisor/Exempt/Non-Exempt Job Summary Responsible for oversight of gym operations to ensure positive member experience and a financially successful club. Essential Duties And Responsibilities
* Recruit, hire, train, schedule and supervise team members.
* Member service oversight making sure all team members are providing a great customer service experience at all times.
* High involvement in all front desk related tasks: greeting and welcoming members, gym tours, member service issues/questions, etc.
* Provide support for team members and club members.
* Create and maintain a positive image for the club.
* Coaching and counseling performance to help achieve company standards.
* Ensure prompt opening/closing of gym.
* Ensure staff are aware and trained on all current marketing promotions.
* Finish manager portion of onboarding, in Paycom, for all new hires.
* Ensure the club is open and staffed during all hours of business.
* Ensuring self and team members are implementing and adhering to all company policies and procedures.
* Responsible for ordering supplies and tracking inventory.



Essential Behavior Requirements
* Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
* Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
* Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
* Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
* Communication: Ability to maintain timely and effective communication with staff, supervisors, and various departments to increase productivity and to prevent misunderstandings or disagreements from arising. Minimum Qualifications
* Honesty and good work ethic
* At least 1 year of equivalent managerial experience
* Strong customer service skills
* Strong communication, organizational and leadership skills
* Basic computer proficiency Physical Demands
* Standing and walking at least 75% of the shift
* Talking in person or on the phone at least 75% of the shift
* Must be able to lift to 50 lbs. less than 30% of the time. Benefits
* Dollars for Scholars Program
* Employee Appreciation Program
* Free Membership for self and one family member or friend
* Team Member Support Team
* Health, Dental and Vision Insurance
* Critical Illness Insurance
* Short Term Disability Insurance
* Accident Insurance
* Voluntary Life Insurance
* Pet Insurance
* HSA
* Advancement Opportunities Check us out on LinkedIn at: Planet Fitness
- PF Baseline Fitness JOIN THE CL

📌 Club Manager (Cuenca)
🏢 Baseline Fitness
📍 Cuenca