Job Number

Job Category

Rooms & Guest Services Operations

Location

Calle Maria Zambrano 2, Carretera General TF 47 KM 9, Tenerife Tener 38687, SpainVIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of relax where the sea, land, and subtropical vegetation blend seamlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens.

An award-winning culinary destination in its own right, this 5-star resort in Tenerife features world-class restaurants ranging from light, casual dining to Michelin-starred fine dining experiences. Offering a haven of escape, this timeless resort boasts multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids program in Europe.

JOIN OUR TEAM... as a Driver

Who are we looking for?

Are you passionate about delivering exceptional service and creating memorable experiences for guests? As a Driver, you will play a key role in our guests' arrival and departure experience, ensuring safe, comfortable, and professional transportation services while representing the highest standards of The Ritz-Carlton service.

If you are a responsible, detail-oriented individual with excellent guest service skills and enjoy working in a dynamic environment, this is an excellent opportunity to develop your career in luxury hospitality.

Your Responsibilities Will Include...





- Transport guests to and from assigned destinations using hotel vehicles, ensuring a safe and comfortable experience at all times.
- Welcome guests in a warm and professional manner, following company service standards and protocols.
- Accurately document transportation services before and after each trip.
- Park and safeguard hotel vehicles in designated areas when not in use.
- Conduct regular vehicle inspections to ensure proper condition, cleanliness, and presentation.
- Monitor tire pressure, fluid levels, and fuel levels, ensuring vehicles remain in optimal operating condition.
- Promptly report any repair, maintenance, or vehicle-related issues.
- Record and report any incidents, damage, or accidents involving hotel vehicles in accordance with established procedures.
- Comply with all company safety, quality, and occupational health and safety policies and procedures.
- Actively participate in mandatory training programs and maintain all required certifications.
- Respond to guest inquiries, calls, and requests with professionalism and courtesy.
- Maintain a professional appearance and comply with company grooming and uniform standards.
- Collaborate closely with other departments to ensure an exceptional guest experience.
- Protect the confidentiality of guest and company information.




- Support team members in achieving common goals and delivering service excellence.
- Perform other reasonable job duties as requested by supervisors or management.

What We're Looking For In You...

- Secondary School Diploma, High School Diploma, or equivalent qualification.
- Previous experience in customer service, passenger transportation, hospitality, or similar roles is considered an asset.
- Strong guest-service orientation and passion for hospitality.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with different operational departments.
- Responsible, proactive, and safety-focused attitude.
- Ability to remain calm and professional in unexpected situations.
- Good physical condition, including the ability to stand, walk, and assist with luggage when required.
- Basic knowledge of road safety regulations and preventive vehicle maintenance.
- English language skills are highly desirable; additional languages are a plus.
- Valid authorization to work in Spain.

Mandatory Requirements

- Valid driver's license legally recognized in Spain.
- Acceptable driving record in accordance with company standards.
- Possession of a valid CAP (Certificate of Professional Competence) License for Train Transport Operations.

How We Inspire You...

Become part of our team and contribute to the success of one of Europe's most prestigious resorts. Your professionalism and commitment to excellence will help create exceptional experiences for our guests and corporate clients at The Ritz-Carlton Tenerife, Abama.

- Attractive salary package aligned with your experience and responsibil

📌 Driver (Santa Cruz de Tenerife)
🏢 The Ritz-Carlton Hotel Company
📍 Santa Cruz de Tenerife