Senior Solutions Architect | Spain | RemoteSpain (Remote)Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.
Learn more at grafana.
We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you'll be a trusted technical partner —not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. Whether it's understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics,



and traces—you'll bring clarity and confidence to complex technical landscapes. You'll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you'll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer's architecture, goals, and constraints. You're passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
Effective in working with customers, including business executives, project managers, and IT development staff.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Stay current on Grafana Labs, observability, and related technologies.
What Makes You a Great Fit:Located in Spain5+ years of experience working on deployment teams, using project management techniques.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces)
- preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs,



Jaeger/Tempo). A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customersExcellent communication skills to communicate with customers, partners, and internal members.
Experience with Cloud Platforms
- AWS, GCP, AzureBonus Points For:Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. Why You'll Thrive at Grafana Labs:100% Remote, Global Culture
- As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new Grafanistas to learn all about what we do and how we do it.
Balance is Key
- We operate a integral annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. For information about how your personal data is used onc

📌 Senior Solutions Architect | Spain | Remote (España)
🏢 Grafana
📍 España