DescriptionUsted podría ser el solicitante perfecto para este trabajo.
Lea toda la información asociada y asegúrese de presentar su candidatura.Application deadline: Oct 16, **Do you have a reputation of being highly technical?
Are your peers in awe of your Customer Service skills and troubleshooting skills?
Do you have an innate passion for driving Customer Success through critical thinking and creative approaches?
If so, then Blink's Customer Service (CS) Technical Support team would like to talk to you
Hours are Sun-Sat with a combination of 4x10 or 5x8 schedules.Key job responsibilitiesProviding prompt, efficient, detailed service by engaging directly with Blink's customers via phone and emailWorking with other customer support teams to ensure a consistent and high-quality level of supportBeing a voice and advocate for our customers when something doesn't feel rightWorking with customers to understand how they use Blink's products to resolve their issues and maximize their investmentsActing as an advocate for our customers by reporting and acting on observed areas for improvementActively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experienceAssisting with customer communication during Blink's critical launches and support eventsWorking across the customer service spectrum to ensure a consistent and highest-quality level of supportDeveloping detailed knowledge about specific product lines and featuresDriving projects that improve support-related processesSupporting Blink Subscription serviceA day in the lifeAs a Technical Support Associate in the CS/Technical Support team, you'll work on problems at a deep technical level not normally experienced in a typical consumer environment.
You will support our Home Security product suite and help customers navigate their own home networking and mobile device configurations.
In addition to solving issues for customers and partners,



you'll be a key player recommending product changes, documenting solutions, and automating log analysis.
This position affords a lot of personal growth opportunity.About The TeamOur mission is to provide peace of mind for home owners while they are way from home using our wire-free, battery-operated smart home security cameras.Basic Qualifications2+ years of customer service experienceWork a versátil schedule/shift/work area, including weekends, nights, and/or holidaysExperience with Microsoft Office products and applicationsSpeak, write, and read fluently in ItalianPreferred QualificationsWork rotating shift schedules and variable days offAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.The starting pay for this position is listed below.
Final starting pay will be based on factors including experience, qualifications, and location.
xqysrnh Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
Learn more about our benefits at, AZ, Virtual Contact Center-AZ - *** USD hourlyUSA, CO, Virtual Contact Center-CO - *** USD hourlyUSA, FL, Virtual Contact Center-FL - *** USD hourlyUSA, IL, Virtual Contact Center - IL - *** USD hourlyUSA, KS, Virtual Contact Center-KS - *** USD hourlyUSA, LA, Virtual Contact Center-LA - *** USD hourlyUSA, NM, Virtual Contact Center-NM - *** USD hourlyUSA, OK, Virtual Contact Center-OK - *** USD hourlyUSA, PA, Virtual Contact Center-PA - *** USD hourlyUSA, TX, Virtual Contact Center-TX - *** USD hourlyCompanyServices LLCJob IDA**

📌 Technical Cs Associate, Blink (España)
🏢 Amazon
📍 España