Are you passionate about delivering exceptional customer service? If you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you As a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels. You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need Tasks What you'll be doing
- Deliver outstanding customer service while creating a positive customer experience.
- Work closely with colleagues and other departments to ensure the best possible customer experience.
- Follow internal procedures, quality standards and data security guidelines where applicable. Requirements What we're looking for
- Native-level Dutch (spoken and written).
- Good command of English.
- Customer service experience is an advantage, but not essential—we provide full paid training.
- Flexibility to work shifts, including evenings, weekends and public holidays where required.
- Benefits
What we offer
- Competitive gross monthly salary of €1,**
- €1,600 (based on a 39-hour contract).
- Monthly performance bonus of up to €200 gross.
- Permanent contract after a 1-month probation period.
- 1.9 paid holiday days accrued per month.
- Hybrid working model.
- Paid training and ongoing coaching.
- Fresh fruit and unlimited coffee on office days.
- Tax-free benefits (restaurant, transport and childcare options).
- Comprehensive mental health and wellbeing support.
- Free online Spanish lessons outside
working hours
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📌 Dutch-English - Customer Service Representative - Hybrid (España)
🏢 NewCo Communications
📍 España
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