Role Summary The EMEA Senior SAP SuccessFactors Consultant is responsible for providing expert BAU support, L3 issue resolution, and continuous improvement for Colliers' SAP SuccessFactors landscape across EMEA, with a primary focus on Employee Central modules.
Colliers currently uses SuccessFactors Employee Central Onboarding, Time Off, and Performance & Goals Management, with Compensation planned for implementation across EMEA.
Ideally, we are looking for a consultant with certification in Employee Central plus at least one additional module such as Time Management, Onboarding, Compensation, or Performance & Goals.
We welcome candidates with alternative SuccessFactors certifications, provided they demonstrate a strong willingness to grow and expand their skills across other modules.
The consultant will resolve complex support tickets, deliver enhancements and change requests, support quarterly release activities, and work closely with HR, Payroll, Benefits, Finance, IT, the integration expert, external support partner, AMS providers, and other solution and platform architects to ensure platform stability,

Key Responsibilities
Act as the functional L3 support consultant for SAP SuccessFactors, with primary ownership of complex Employee Central issues.
Investigate and resolve complex incidents, data issues,



configuration defects, integration-related data errors, and process failures within agreed SLAs, working closely with the support partner, integration expert, and relevant solution architects where cross-platform analysis is required.
Perform root cause analysis for recurring tickets and recommend sustainable fixes, configuration improvements, or process changes.
Support payroll
- and benefits-impacting changes with appropriate validation, controls, and stakeholder sign-off.
Maintain strong operational discipline through accurate ticket updates, evidence capture, knowledge articles, and handover documentation.
Employee Central Functional Ownership Provide deep functional support across Employee Central foundation objects, organisational structures, position management, employee data, workflows, business rules, MDF objects, event reasons, data models, and permissions.
Apply strong cross-module Employee Central knowledge to assess upstream and downstream impacts across Onboarding, Time Off, Performance & Goals Management, planned Compensation processes, payroll, benefits, and expense management integrations before changes are implemented.
Support and enhance Time Off configuration, including absence types, time

📌 Senior Sap Successfactors Consultant (España)
🏢 Colliersinternationalemea
📍 España