Our mission is to turn great talent's potential into fulfilling global careers through professional development and tech-enabled platforms. We bridge the gap between ambitious companies and hands?Gratia is a remote-first, apprenticeship-based platform where opportunity is defined by what you can do and deliver. Our clients include global names like USA Today Co., We maintain an 88.2 Net Promoter Score because we focus on rigorous execution, not just high-level advice. Our operations team processes claims, manages data reporting, and resolves escalations in a fast-paced environment. This role is designed for someone early in their career who wants to learn business analysis and operations from the ground up by doing the actual work. You will spend your day reviewing documents, updating data, and talking to stakeholders, not building high-level strategy decks. Process documentation, claims, and data reports strictly following standard operating procedures. Identify and flag anomalies, missing information,



or process breaks to senior team members before they become bigger issues. Manage conflicting priorities and deadlines, communicating trade-offs to your team when urgent requests arrive. Up to 2 years of experience in an operations, administration, data entry, or call center. Excellent written and spoken English skills, with the ability to communicate empathetically during customer or stakeholder escalations. A flexible schedule that allows for a consistent daily overlap with US business hours. Fluency in Spanish is ideal. Flexible Freelance Model: This is a long?term contract/freelance role designed for independent professionals who want the freedom of private practice without the isolation of working alone. Portfolio Growth: Elevate

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by working directly with leaders at innovative integral organizations like Gannett and Portrait Analytics.

📌 Analyst / Business Analyst (España)
🏢 Gratia
📍 España