22 oct
|
VeryChic
|
España
VeryChic in Barcelona is seeking a Customer Experience Team Lead to guide a team of around 10 agents, delivering fast, proactive support across the travel booking journey while driving sales performance.
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Desplácese hacia abajo para leer la descripción completa del puesto.You will coach, monitor KPIs (CSAT, NPS, conversion), manage escalations, plan schedules, and collaborate with Product, Operations, xqysrnh Marketing and Tech to continuously improve the customer experience and revenue outcomes.
📌 Customer Experience Team Lead (España)
🏢 VeryChic
📍 España