We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We are an international technology group and traditional family business with over 14,000 employees in 40 countries. We are the reliable partner for all challenges resulting from the Internet of Things.

We offer
a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for general connectivity and IoT solutions. Do you want to actively shape the digital transformation with us? Customer Support Engineer (L****
* Operations G+D Mobile Security is a global leader in secure telecommunications systems (SIM/eSIM). We're looking for a Customer Support Engineer (L1) to join our 24/7 Customer Support team and provide first-line technical support to our customers.



24/7 rotating shifts Perform initial troubleshooting and diagnosis using monitoring tools and documented procedures. Execute defined technical tasks in a Linux environment (e.g., data imports), following instructions and quality standards. Participate in a 24/7 shift rotation based on a defined roster. Strong interest in IT and operations; Willingness to work on a 24/7 rotating shift schedule. Basic understanding of IT service management concepts (ITIL is a plus). ServiceNow) and monitoring tools. Basic Linux knowledge (commands, log checking). Global Collaboration: Work collaboratively with stakeholders around the globe Benefit from continuous training, coaching, and talent development programs Social

Benefits:
flexible compensation (transport tickets, training, private insurance), etc. Rotation-based shifts to ensure 24/7 coverage, with flexibility. Shift schedules are designed to maintain work-life balance while supporting operational needs. The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D. #

📌 Customer Technical Support Engineer (España)
🏢 Giesecke+Devrient
📍 España