22 oct
|
Creandum
|
España
Taxfix is seeking an Associate Team Lead for our Madrid operations to elevate the customer support function.
You'll lead a team of agents, track KPIs, and collaborate with product and marketing to turn feedback into improvements.Based in Madrid, you'll mentor and develop your team, implement efficient processes, and leverage AI-powered tools to shorten resolutions while maintaining high service standards.
Join us to drive retention and growth.
📌 Bilingual Customer Success Team Lead (España)
🏢 Creandum
📍 España