Job Title: Fashion Support Consultant (Polish-speaking) – Fashion Industry GS02Experience the power of a game-changing career. We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

Key Responsibilities
Take incoming customer and from boutiques and shops calls and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedKey RequirementsHave a proficient or bilingual level of Polish, and advanced level of EnglishHave minimum of 1-year relevant experience in fashion retail or retailHave knowledge of sales techniques (up-/cross-selling, objection handling, etc)Are Customer Driven, motivated to work in sales,



opportunistic in creating sales leadsCan conduct effective qualification skills to ensure a comprehensive understanding of customer needsHave exceptional customer-facing and customer-care skillsHave working knowledge of IT platforms, equipment, and applications: Windows/MS OfficeWhat's in it for youFull-time 39 hours/week contract: Monday to Friday from 8:00 to 19:00Salary ** euros gross/year + up to * euros gross/year in bonusCentral location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesLocation: ESP Barcelona
- C/ de la Selva de Mar, 129Language

Requirements:
Polish (Required), SpanishTime Type: Full timeExperience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Company OverviewWe power the brands of the future. Some call us a global technology and services leader. Every day we're busy helping over ***
* of the world's best brands solve their toughest business challenges. Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We're the strategic thinkers who design brand-defining experiences. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

📌 Fashion Support Consultant (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España