22 oct
|
Europcar España
|
España
22 oct
Europcar España
España
Fecha final: 17 de agosto de *
* (Quedan 19 días para realizar la solicitud)job requisition id: JR**Europcar Mobility GroupAt Europcar Mobility Group**, our purpose is to help to change the way you move.
Job Description
****Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales *
* Are you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales.
Key Responsibilities
* Handle reservations and process rental agreements with accuracy and professionalism
* Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish
* Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance
* Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections
* Adhere to all rental policies and procedures to ensure smooth and compliant transactions
* Assist customers by identifying any additional services or products that may enhance their rental experience
* Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process
* Support branch operations by performing additional duties as requested by management What We're Looking For:* Sales Background: Proven sales experience in a dynamic, fast-paced environment
* Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services
* Strong customer service skills and the ability to communicate professionally
* A sales-driven attitude with a focus on meeting and exceeding targets
* Ability to work efficiently in a fast-paced, customer-focused environment
* Attention to detail and a commitment to providing accurate and timely service Adecuado Experience* Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors
* Demonstrated ability to achieve or exceed sales targets
* Experience handling transactions and working with point-of-sale systems
* Familiarity with rental agreements or similar customer service documentation is a plus Skills & Competencies* Excellent interpersonal and communication skills
* Strong sales acumen and persuasive abilities
* High level of professionalism and reliability
* Ability to multitask and stay organized in a busy environment
* Attention to detail and accuracy in all customer interactions
* Team player with a positive, can-do attitude **Why Join Us? **If you're ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today Europcar Mobility Group*
* is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. *"
We offer
to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than **
* vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar
- a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar
- a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
📌 Car Rental Agent (España)
🏢 Europcar España
📍 España