Customer Experience Specialist (España)

Customer Experience Specialist (España)

22 oct
|
HP
|
España

22 oct

HP

España

More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work , with more than 35,000 employees worldwide and a presence in over 35 countries . We are leaders in digital technology services, providing large-scale technological solutions to some of the world's leading organizations. We are looking for a Senior Presales / Solutions Specialist to join our International Division in Madrid, Spain (Versátil Hybrid Model: 2 days onsite). In this role, you will act as the bridge between client needs, business goals, and our internal Centers of Excellence, leading the creation of strategic, innovative, and winning solutions for global clients. Drive the development of compelling proposals and RFP responses, aligning contributions from Technology, Delivery, Legal, Finance, HR, and other stakeholders. Manage multiple strategic pursuits simultaneously while ensuring quality and timely delivery. Minimum of 5 years of experience in Presales, Solution Consulting, Technical Sales Support, or similar roles within large organizations.



Data & Analytics Knowledge of delivery models such as Managed Services, Outcome-Based Services, and similar frameworks. Experience working with international clients and distributed global teams. Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Experience with tools such as Microsoft Dynamics, Jira, and Confluence. Fluent English (written and spoken). Fluent German. Experience in industries such as Financial Services, Healthcare, or Retail. Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field. Certifications such as PMI, ITIL, Cloud certifications, AI certifications, or other relevant technology credentials. Numerous benefits (Health Care Plan, Internet Connectivity, Life and Accident Insurances). Free access to several training platforms. Professional stability and career development plans. Real Work-Life Balance measures (flexibility, WFH policy, remote work options, and summer hours).

📌 Customer Experience Specialist (España)
🏢 HP
📍 España

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