Experteer Overview In this role you manage senior enterprise relationships across ROW markets, driving upsell opportunities while ensuring client satisfaction.
You will coordinate with sales, product, and support teams to deliver tailored plans, monitor account health, and promote new offerings.
The position blends strategic account management with proactive problem solving in a fast-paced startup environment.
A strong drive, ownership, and international mindset help you shape long-term value for enterprise clients.
Compensaciones / Incentivos
- Maintain and grow a portfolio of enterprise clients across ROW
- Develop personalized upsell and renegotiation strategies
- Provide post-sale support, cross-sell, upsell, and churn management to sustain long-term relationships
- Engage with clients through regular communication and action plans to improve outcomes
- Keep client data up-to-date and build tracking reports on account status




- Respond promptly to client queries with personalized feedback
- Promote new products/services to existing customers
- Collaborate with sales, product, and customer support teams as the main client contactResponsabilidades
- English professional proficiency; other languages a plus
- Experience with sales targets; Customer Success/Satisfaction background valued
- Strong customer-orientation with problem-solving mindset
- Ownership mindset with proactive, proactive approach to obstacles
- Excellent organizational skills and CRM/tool usage
- Decisive, proactive communicator comfortable in a fast-paced startup environmentRequisitos principales
- Private health insurance (Alan)
- Uncapped monthly variable pay
- Structured career paths
- Multicultural and friendly environment
- Wellbeing perks (Wellhub)
- Language classes

📌 Senior Account Manager (España)
🏢 Factorial Hr
📍 España