Finnish Speaking Solutions Consultant Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO advisory, we specialize in placing high-performing professionals in dynamic roles, including exclusive Finnish-speaking jobs across the continent. Job Overview We are currently seeking a motivated professional for a Finnish Speaking Solutions Consultant position in Bulgaria. This role is an exceptional opportunity to join a fast-paced Customer Support Services environment in Sofia, offering a blend of professional growth and an incredible international lifestyle.

Key Responsibilities
* Act as the primary point of contact for Finnish-speaking clients, providing expert assistance within the Customer Support Services sector.
* Resolve complex inquiries through phone, email, and chat, ensuring high levels of customer satisfaction.
* Maintain comprehensive records of client interactions and solutions provided within the internal support database.
* Collaborate with cross-functional teams to escalade and resolve technical or operational issues efficiently.
* Drive positive outcomes by applying advanced product knowledge to offer tailored solutions to the end-user.
* Stay updated on company policies and industry trends to provide consistent and accurate service.
* Participate in team briefings to improve support processes and contribute to a high-performance work culture.
* Native or fluent Finnish (spoken and written) is strictly required.




* Professional proficiency in English for internal communication.
* Previous experience in a Customer Support Services role is highly advantageous.
* Valid EU passport or appropriate work authorization for Bulgaria.
* Strong problem-solving skills and a passion for delivering exceptional service.
* Readiness to relocate to Sofia for this career-defining position in Bulgaria.

What We Offer
* Competitive Monthly Salary
* Fully Paid Training
* Health Insurance
* Fully Paid Relocation Package (flight, transfer, hotel)
* Monthly Performance Bonus
* Career development opportunities in one of the best jobs in Bulgaria
* And Much More… Life in Bulgaria Living in Bulgaria offers a unique blend of vibrant culture, breathtaking mountain landscapes, and a rich history that dates back centuries. Choosing to work in Bulgaria means enjoying a high quality of life with a Mediterranean-influenced climate that ensures plenty of sunshine throughout the year, making it one of the most attractive destinations for professionals seeking international growth. Sofia is a cosmopolitan hub known for its affordable cost of living, world-class dining, and a thriving social scene for expatriates. When you accept our Finnish Speaking Solutions Consultant position in Bulgaria, you gain access to an welcoming community and a modern working environment. Experience the perfect balance of career progression and personal exploration that only a country like Bulgaria can offer. Sincerely, The Recruitment Team at Mercier Consultancy Group #J-18808-Ljbffr

📌 Finnish Speaking Solutions Consultant (Vigo)
🏢 Mercier Consultancy Group
📍 Vigo