22 oct
|
Porsche
|
España
We are Porsche Digital, a Porsche company. Our mission: to revolutionize the digital experience for Porsche customers by setting new industry standards, with a dedication to excellence in customer-facing digital products. We are growing our Spanish and Portuguese team at Porsche's Customer Relations Hub (CRH) in Barcelona together with you. At the CRH we are creatingsomething new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center – but way better You are an essential part of Porsche's customer success, so you might as well call yourself a Porsche Ambassador. Because we are looking for passionate Customer Experts who seek to revolutionise Porsche's customer service. Your mission will be to provide excellent customer support by delivering clear, accurate information and ensuring every customer has a smooth and positive experience.
Representing our products and services Supporting the development of the Customer Relations Hub by introducing your ideas Assuring the customers have a positive experience that fits our quality standards Native level of Spanish with a proficient level of English and Portuguese Experience in luxury Customer Service Experience with a CRM (e.g. SAP, Salesforce or any other) Six-month temporary contract Being part of the creation of the Customer Relations Hub of one of the world's leading luxury automotive brands Possibility to partially work from home after the initial training months We are a very versátil company and work on a hybrid mode. In the meantime: check out our new Porsche Digital Website to get an impression of what our hearts beat for: We are looking forward to every single application that reaches us, because diversity is just as important as the energy that flows through our veins. #
📌 Temporary Position: Customer Care Agent (España)
🏢 Porsche
📍 España