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About Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe.
We pride ourselves on delivering bespoke career solutions that bridge the gap between global industry leaders and professionals seeking life-changing international opportunities.
Job OverviewWe are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece.
If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.
Key Responsibilities
Provide world-class support to subscribers of the world's leading streaming platform via chat, email, and phoneTroubleshoot technical playback issues to ensure a seamless viewing experience for our global audienceAssist users with account management, subscription inquiries, and billing questions with precision and empathyRepresent the streaming brand with a professional tone, maintaining high standards of quality and serviceAct as a brand ambassador, helping users navigate the latest content features and platform updatesCollaborate with international teams to share insights and improve customer satisfaction metricsMaintain accurate records of user interactions within our industry-specific CRM systemsRequirementsNative or fluent Norwegian (spoken and written)
is mandatory for this roleValid EU passport or work permit for GreeceStrong passion for the streaming platforms industry and modern entertainment technologyPrevious experience in customer service or tech support is highly valued but not essentialExcellent communication skills and a customer-centric mindsetAbility to work in a fast-paced environment and adapt to new software interfaces quicklyBenefitsWhat
We Offer
Competitive Monthly Salary with a transparent performance-based structureTwo extra salaries per year (13th and 14th month bonus)Monthly Performance Bonus to reward your dedication and excellenceFully Paid Relocation Package including flight tickets, transfer services, and initial hotel stayComprehensive, fully paid training program to master your craft within the streaming sectorExcellent health insurance benefits and a supportive corporate cultureOngoing career development opportunities within one of the top Norwegian-speaking jobs currently available in EuropeLife in GreeceEmbracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey.
Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an adecuado destination for those seeking a high quality of life outside of office hours.
Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks.
When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise.
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