22 oct
|
Revolut
|
España
About Revolut More visibility, more control, and more freedom. Since ****, Revolut has been on a mission to deliver just that. About Revolut More visibility, more control, and more freedom. Since ****, Revolut has been on a mission to deliver just that. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. We're looking for a Quality Assurance Analyst to work closely with support teams and optimise our processes so we can deliver the best possible results to customers. Reviewing complaints and chats to assess the root cause analysis (RCA) directly from the customer's perspective Documenting reviews by logging the assessment date and categorising issues with relevant tags Ensuring QA includes precise technical and contextual details Taking full ownership of raised findings by monitoring their progress, updating their status on the roadmap, and validating the outcome Fluency in English Experience with quality support Familiarity with G-Suite (Sheets, Forms, and Slides) Building a general financial super app isn't enough. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice #
📌 Quality Assurance Analyst (España)
🏢 Revolut
📍 España