About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations in the Customer Support Services sector.
With a reputation for excellence, we bridge the gap between high-caliber professionals and dynamic global brands, ensuring long-term career growth and success.
Danish Speaking Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations in the Customer Support Services sector.
With a reputation for excellence, we bridge the gap between high-caliber professionals and dynamic global brands, ensuring long-term career growth and success.
Job Overview
We are currently seeking a highly motivated professional for a Danish Speaking Support Specialist position in Bulgaria.
This role is perfect for those seeking impactful Danish-speaking jobs, offering the chance to work in a vibrant international hub while providing elite support to our diverse clientele.
Key Responsibilities
Act as the primary point of contact for Danish-speaking clients within the Customer Support Services industry
Resolve complex inquiries through phone, email, and live chat with professionalism and efficiency
Maintain high levels of customer satisfaction by providing accurate and timely information
Document all interactions within our CRM system to ensure seamless service continuity
Collaborate with internal teams to identify service improvements and process optimizations




Stay up-to-date with product knowledge to provide expert-level assistance
Ensure all service level agreements (SLAs) are met or exceeded daily
Requirements
Native or fluent Danish (spoken and written)
Valid EU passport (mandatory)
Excellent communication skills, both verbal and written, with a focus on empathy and problem-solving
Previous experience in the Customer Support Services industry is considered a strong advantage
Strong proficiency in modern digital tools and multi-tasking abilities
A proactive mindset, perfect for those exploring competitive jobs in Bulgaria
Benefits
Competitive Monthly Salary
Fully Paid Training to ensure you excel in your Danish Speaking Support Specialist position in Bulgaria
Comprehensive Health Insurance
Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Sofia seamless
Monthly Performance Bonus that rewards your dedication and success
And Much More.
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Life in Bulgaria
Choosing to take one of our jobs in Bulgaria means stepping into a country with a rich cultural history and a welcoming, sun-drenched Mediterranean-adjacent climate.
Bulgaria offers a perfect balance of traditional European charm and modern, high-energy city life, making it a highly desirable destination for international professionals.
With a very low cost of living, you will find that your quality of life in Bulgaria is significantly enhanced compared to many other European capitals.
Between the exquisite local cuisine, the vibrant nightlife in Sofia, and the ease of relocating through our premium support services, Bulgaria is the adecuado place to grow your career and your lifestyle.
#J-*-Ljbffr

📌 Danish Speaking Customer Agent (España)
🏢 Mercier Consultancy MD
📍 España