Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. Behind our customers
- amazing companies that help feed the world, provide life-saving medicine on a integral scale, and focus on clean water and green mobility
- our people are energized problem solvers that take pride in how the work we do changes the world for the better.

Job Description
The Secure OT Technical Account Manager (TAM) serves as the customer's trusted technical advisor following deployment of the Secure OT Platform. The TAM is responsible for driving platform adoption, improving operational maturity, promoting best practices, and ensuring customers realize measurable business value from their Secure OT investment. Modality Hybrid Location Poland (Katowice), Czech Republic (Prague) or Spain (Barcelona/Madrid) You will report to: MANAGER, TECHNICAL ACCOUNT MANAGEMENT Your Responsibilities Customer Success & Value Realization Develop and manage customer adoption and success plans. Translate technical platform data into meaningful business outcomes. Provide technical input into renewal, expansion, and strategic planning activities. Platform Health & Technical Advisory Review asset visibility, vulnerability management, and data quality metrics. Recommend best practices for Secure OT configuration and utilization. Partner with Customer Success Managers on Quarterly Business Reviews (QBRs). Cross-Functional Collaboration Work closely with Customer Success, Professional Services (CPS), Support, Product Management, Sales, and Managed Services teams.



Escalate recurring customer challenges and enhancement opportunities to Product Management. The Essentials – You Will Have Bachelor's degree. The Preferred – You May Also Have Bachelor's Degree in a technology-related field. 2+ years of experience with Kibana or other similar visualization tools – Proficiency in creating dashboards and visualizations using Kibana or equivalent software. Experience leveraging reporting and visualization tools to support cybersecurity initiatives and compliance. Demonstrated ability to interact directly with clients to meet project timelines and defined scope of work. Ability to translate complex technical topics and data into clear, non-technical language for diverse audiences. 2+ years of experience delivering training sessions to clients on product usage. Professional level speaking experience in either Spanish or Portuguese

What We Offer
Our benefits package includes ... Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. On-demand digital course library for professional development Comprehensive mindfulness programs with a premium membership to Calm Employee Assistance Program Personalized wellbeing programs through our On Track program and other local benefits Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. #

📌 Technical Account Manager, Spanish Speaking (España)
🏢 Rockwell Automation
📍 España