Mercier Consultancy MD is looking for dedicated Portuguese-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this position, you will provide exceptional customer service to Portuguese-speaking clients, assisting them with product inquiries, troubleshooting, and after-sales support. Provide professional and timely customer support to Portuguese-speaking customers via phone, email, and chat regarding electronic products and services. Assist customers with technical issues, product information, warranty claims, and service requests. Maintain accurate records of customer interactions and case resolutions within the CRM system. Stay informed about product updates, company policies, and industry trends. Contribute to continuous improvement of customer service processes. Fluency in Portuguese (spoken and written) is mandatory; proficiency in English is an advantage. Experience in customer service or technical support, preferably in the electronics industry. Excellent communication and problem-solving skills with a customer-focused attitude. Familiarity with CRM software and digital communication tools.

📌 Portuguese-Speaking Customer Experts For An Electronics Company (España)
🏢 Mercier Consultancy Group
📍 España