We're looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs' world-class Customer Experience team This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center As a Solutions Architect, you'll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight Whether it's understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces
- you'll bring clarity and confidence to complex technical landscapes You'll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed As an embedded partner during critical phases, you'll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer's architecture, goals, and constraints You're passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact Effective in working with customers, including business executives, project managers, and IT development staff Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture Stay current on Grafana Labs, observability,



and related technologies Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year Healthcare: We're proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India Retirement planning: Professional development: Want to attend a conference or training? Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. There's no one-size-fits-all when it comes to the tech required to do your job. General Employee Assistance Program:

We offer
all team members a 100% confidential support service with ***
* access to professionally qualified counsellors and specialists Grafana offers paid parental leave to all eligible new parents. Direct experience with o11yExperience with Cloud Platforms
- AWS, GCP, AzureExcellent communication skills to communicate with customers, partners, and internal members5+ years of experience working on deployment teams, using project management techniquesA proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customersLocated in SpainKubernetes (kubectl, Helm, Tanka preferred)Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces)
- preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)Self-starter, adept at picking up new skills and technologies, and eager to break new groundVision to help us take our company to the next level #

📌 AWS Solution Architect (España)
🏢 Grafana
📍 España