About Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations.
We specialize in facilitating seamless international transitions for professionals seeking to advance their careers while exploring the best jobs in Bulgaria.
Spanish Speaking Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations.
We specialize in facilitating seamless international transitions for professionals seeking to advance their careers while exploring the best jobs in Bulgaria.
Job OverviewWe are currently seeking a motivated professional for the Spanish Speaking Support Specialist position in Bulgaria to join our dynamic customer support services team.
This is an exceptional opportunity to utilize your linguistic talents within a global environment while enjoying the vibrant professional landscape of Sofia.

Key Responsibilities
Provide high-quality assistance to customers via phone, email, and live chat within the customer support services sectorResolve technical and general inquiries with a focus on first-contact resolutionMaintain accurate records of customer interactions within our internal CRM systemAct as a primary brand ambassador for our international clients,



ensuring a premium service experienceCollaborate with international teams to optimize support workflows and communication strategiesContribute to the continuous improvement of support protocols to enhance client satisfactionRequirementsNative or fluent Spanish (spoken and written) is mandatory for this roleStrong proficiency in English to communicate within our multicultural officeValid EU passport (mandatory) to facilitate your move for these Spanish-speaking jobsPrevious experience in customer support services or a similar client-facing industry is considered an advantageExcellent interpersonal skills and a proactive, problem-solving mindsetWillingness to relocate to Sofia for this on-site Spanish Speaking Support Specialist position in BulgariaBenefitsWhat

We Offer
Competitive Monthly SalaryFully Paid Training programs to ensure your successComprehensive Health Insurance and additional benefitsFully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortlessMonthly Performance Bonus to reward your dedication and resultsA modern, collaborative office environment in the heart of SofiaAnd Much More.
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Life in BulgariaLiving in Bulgaria offers a unique blend of rich historical culture, breathtaking natural landscapes, and a surprisingly warm climate.
Bulgaria has become a premier destination for expats, providing an adecuado setting to balance a growing professional career with a high quality of life.
Beyond the career opportunities, Bulgaria is celebrated for its affordable cost of living, exquisite local cuisine, and welcoming community.
Choosing this path means settling into a vibrant culture where your relocation is fully supported, ensuring you feel at home in Bulgaria from day one.
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📌 Spanish Speaking Support Specialist (España)
🏢 Mercier Consultancy MD
📍 España