22 oct
|
Santander
|
España
Senior Digital Product Manager – Monitor & GrowCountry: SpainIT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology-driven organization , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. THE DIFFERENCE YOU MAKE Savings & Investments Domain is looking for a Senior Digital Product Manager – Monitor & Grow , based in Boadilla (Madrid). As a Senior Digital Product Manager , you will own one of the core customer missions within Santander's global Savings & Investments platform: You will define the vision, strategy and evolution of the post-investment digital experience, helping customers monitor, understand and grow their investments over time. Working at the intersection of business, customer experience, behavioural insights and technology, you will lead one of the most strategic product areas within Savings & Investment digital platform, ensuring a consistent and scalable experience across countries, customer segments and channels. You will partner closely with local markets, Product Owners, technology teams and senior stakeholders to translate customer needs into innovative digital capabilities that improve customer engagement, increase investment activity and strengthen long-term relationships.
You will play a key role in building Santander's global digital investment platform, designing scalable capabilities that can be adopted across multiple countries while remaining flexible enough to address local regulatory, business and customer needs. Your challenge will be to balance global standardisation with local adaptability, enabling faster time-to-market, greater reuse of capabilities and a consistent customer experience across the Group. Drive the evolution of digital portfolio management towards proactive, personalised and AI-enabled experiences. Customer Experience, Accompany & Grow Define customer journeys focused on portfolio monitoring, performance understanding and investment follow-up. Design digital experiences that increase customer engagement and encourage long-term investing behaviours. Design enhanced hybrid experiences across channels. Coordinate Product Owners, countries, engineering teams and business stakeholders to deliver scalable global capabilities. Product Performance Define product success metrics and monitor customer, business and operational KPIs. Identify opportunities to improve customer retention, portfolio growth and digital engagement. Monitor market trends, digital wealth platforms and emerging technologies to continuously evolve the product.
Country adoption responsible for a set of core markets Country roadmap alignment End-to-end customer experience delivered Business readiness Local business priorities Functional rollout support Market feedback & continuous improvement You will think like an entrepreneur, combining customer obsession, commercial impact and technology to build products that scale across multiple markets. Experience owning digital products or leading complex digital initiatives with cross-functional and international stakeholders. Strong understanding of digital product management and Agile environments. Experience working with senior stakeholders in international environments. Experience in digital banking, wealth management or digital platforms is highly desirable. Education University degree in Business, Economics, Engineering, Data, Technology or related fields (Preferred) Languages Fluent English and Spanish (Required). WE VALUE YOUR IMPACT Your contribution matters , and it's recognized. We're enable our teams to go beyond through integral opportunities and broad career paths. Enjoy a hybrid working models —some days remote, some days onsite with your team—along with flexible hours. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy () Competitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more. Through BeHealthy, our global wellness programme, we promote Holistic wellbeing. That's why
we offer
childcare support and family-friendly programmes tailored to each life stage. Get access to Santander Contigo , our program for employees and their families offerin
📌 Senior Digital Product Manager (España)
🏢 Santander
📍 España