French Speaking Fitbit Customer Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite integral talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on matching top-tier candidates with life-changing professional opportunities. Job Overview We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, where your passion for health technology will directly impact users across the French-speaking market.

Key Responsibilities
* Provide high-quality technical support to customers regarding Fitbit wearable devices and integrated wellness software.
* Champion the Fitness & Wellness industry by assisting users in optimizing their fitness tracking and health monitoring experience.
* Resolve troubleshooting queries via phone, email, and live chat with precision and a customer-centric approach.
* Educate users on the latest fitness features, goal setting, and data synchronization to ensure brand loyalty.
* Maintain accurate logs of customer interactions while adhering to quality and data privacy standards.
* Collaborate with cross-functional teams to resolve complex hardware or software challenges within the fitness ecosystem.
* Contribute to the success of one of the most exciting French-speaking jobs currently available in the region.
* Native or fluent French (spoken and written) is mandatory for this role.




* Valid EU passport or a valid work permit for Bulgaria.
* A genuine passion for the Fitness & Wellness industry and interest in wearable technology.
* Strong communication skills with a flair for problem-solving and technical empathy.
* Ability to relocate to Sofia for this on-site French Speaking Fitbit Customer Support Specialist position in Bulgaria.

What We Offer
* Competitive Monthly Salary that exceeds industry averages for jobs in Bulgaria.
* Fully Paid Training to ensure you become an expert in Fitness & Wellness product support.
* Comprehensive Health Insurance and wellness benefits.
* Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home.
* Monthly Performance Bonus for achieving excellence in your support KPIs.
* Access to a vibrant international community of professionals in the heart of Sofia.
* And Much More… Life in Bulgaria Choosing one of our jobs in Bulgaria means immersing yourself in a culture that perfectly balances historical charm with a modern, buzzing lifestyle. Bulgaria offers a stunning landscape ranging from mountain retreats to Black Sea beaches, all complemented by a pleasant climate and a cost of living that allows for a high quality of life. Your relocation to Bulgaria is fully supported, allowing you to focus on settling into a country renowned for its delicious cuisine, friendly locals, and growing expat community. As a professional, you will find that Bulgaria provides the perfect backdrop to advance your career while enjoying an affordable, high-end urban lifestyle in the capital city of Sofia. #J-18808-Ljbffr

📌 French Speaking Fitbit Customer Support Specialist (Castilla-La Mancha)
🏢 Mercier Consultancy Group
📍 Castilla-La Mancha