Job Title: Customer Service Representative (Italian-speaking) - On-site FA02
Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
What you will do in this role
Handle calls through CRM agent portal
Create quotations and orders via SAP system
Expedite and communicate expected delivery times to customers
Offer basic product advice to individual customer needs (at least catalogue knowledge)
Provide first level technical assistance to help customers identify their requirements for products and services
Concentrix is a great match if you:
Have a proficient or bilingual level of Italian and advanced English
Are minimum a high school graduate
Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
Have a business mindset will help you engage better with your contacts
Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
What's in it for you
Full time 39 hours/week permanent Monday to Friday from 9:00 to 18:00
Salary: ** euros gross/year up to * euros gross/year bonus
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive,



our clients and their customers thrive.
Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R*
Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: English (Required), Italian
Time Type: Full time
Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over of the world's best brands solve their toughest business challenges. Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We've got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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📌 Customer Service Representative (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España