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Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier general talent and industry-leading corporations.
As a leader in European recruitment and BPO solutions, we are proud to facilitate high-impact career opportunities for professionals seeking the best jobs in Bulgaria.
Spanish Speaking Customer Service AgentMercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading corporations.
As a leader in European recruitment and BPO solutions, we are proud to facilitate high-impact career opportunities for professionals seeking the best jobs in Bulgaria.
Job OverviewWe are currently seeking a dynamic professional for our Spanish Speaking Customer Service Agent position in Bulgaria, based in the heart of Sofia.
This role is a cornerstone of our client's success within the competitive Customer Support Services industry, offering a perfect blend of professional growth and a premium international lifestyle.

Key Responsibilities
Deliver exceptional support to Spanish-speaking clients across multiple communication channels within the Customer Support Services sectorResolve complex inquiries and technical challenges with precision, maintaining the high service standards expected at Mercier Consultancy GroupCultivate positive relationships with international customers,



ensuring high levels of satisfaction and brand loyaltyCollaborate with cross-functional teams to streamline workflows and improve overall service efficiencyAccurately document customer interactions and case resolutions in the company's internal databaseStay updated on product developments and service policies to provide accurate and relevant assistanceContribute to the continuous improvement of the support department through proactive feedback and innovationRequirementsNative or fluent Spanish (spoken and written) is mandatory for this roleProfessional proficiency in English to work within our international environmentPrevious experience in the Customer Support Services industry or a fast-paced BPO environment is highly preferredStrong problem-solving skills and the ability to multitask effectivelyValid EU passport (or eligibility to work in Bulgaria) is requiredA customer-centric mindset with a passion for excellence in service deliveryBenefitsWhat

We Offer
Competitive Monthly Salary reflecting your talent and experienceFully Paid Training to ensure your success in the Customer Support Services fieldComprehensive Health Insurance package for your peace of mindFully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation provided)Attractive Monthly Performance Bonus based on your individual achievementsA vibrant, multicultural workplace in one of the most exciting cities for Spanish-speaking jobsLife in BulgariaBulgaria is a hidden gem in Europe, offering an exceptional quality of life that blends history with a modern, buzzing urban atmosphere.
Living in Sofia, you will enjoy a Mediterranean-influenced climate, a low cost of living, and a rich cultural landscape that makes Bulgaria one of the most desirable destinations for expats seeking professional growth.
Beyond the professional benefits, Bulgaria provides an incredible food scene, stunning mountain landscapes, and easy access to historic sites.
xqysrnh As you embark on your career with us, you will find that Bulgaria offers the perfect balance of work and leisure, making your transition to one of our Spanish-speaking jobs a truly life-changing experience.

📌 Spanish Speaking Customer Service Agent (España)
🏢 Mercier Consultancy MD
📍 España