22 oct
|
Hyatt Group
|
España
22 oct
Hyatt Group
España
Peggy Focheux Duval: Director of Learning & Development, FranceAt Grand Hyatt Barcelona, one of the city's newest and most prestigious luxury landmarks, we are looking for a passionate, organized, and service-driven Event Rooms Coordinator to join our Events team.
As an Event Rooms Coordinator, you will play a key role in ensuring the successful planning and coordination of accommodation arrangements for groups, meetings, conferences, and events hosted at the hotel. If you thrive in a fast-paced luxury environment, enjoy working across multiple departments, and take pride in delivering exceptional guest experiences, this is an exciting opportunity to grow your career within a world-class hospitality brand.
About the Role
As an Event Rooms Coordinator at Grand Hyatt Barcelona, you are an ambassador of the Hyatt brand, responsible for the planning, coordination, and management of accommodation arrangements for groups and events hosted at the hotel.
This is an operational full-time position (40 hours per week) offered on a permanent contract, with a schedule aligned to business needs and key group arrival and departure periods.
You will work closely with Reservations, Front Office, Housekeeping, Revenue, Finance, Sales, and Events teams to ensure seamless operations and an outstanding guest experience.
Key Responsibilities
The Event Rooms Coordinator is responsible for coordinating all accommodation-related aspects of assigned groups, ensuring room arrangements are managed accurately and efficiently in line with client expectations, contractual agreements, and Hyatt brand standards. Managing group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and accommodation changes throughout the planning process.
Monitoring room block pickup and availability, proactively communicating risks, changes, and opportunities to relevant teams.
Coordinating closely with Reservations,
Front Office, Housekeeping, Revenue, Finance, and Events teams to ensure seamless accommodation operations.
Managing group arrivals and departures, including check-in procedures, key distribution, hospitality desks, luggage arrangements, and operational requirements.
Ensuring room rates, billing instructions, payment arrangements, and contractual conditions are accurately reflected in hotel systems.
Supporting revenue optimization through upgrades, room extensions, and additional room-night opportunities when appropriate.
Completing post-stay follow-up, including billing accuracy, outstanding accommodation matters, and guest feedback.
QualificationsQualifications & RequirementsPrevious experience in group reservations, rooms coordination, event planning, front office, reservations, or hotel operations is highly preferred.
Good understanding of hotel room operations, reservations processes, billing procedures, and group accommodation requirements.
Strong numerical accuracy and attention to rates, dates, room inventory, and billing details.
Fluency in Spanish and English is required; Proficiency with hotel management systems and Microsoft Office tools.
Ability to work collaboratively across departments, particularly with Reservations, Front Office, Housekeeping, Revenue, Finance, Sales, and Events.
Professional appearance and demeanor, consistently reflecting the Hyatt brand.
What You'll Love
About Us
Special Hyatt hotel rates for you, your family, and friends from day one.
Discounts at hotel restaurants and bars.
Employee restaurant with nutritious and varied daily menus.
Free access to a wellbeing and mental health support platform.
Continuous training, professional development, and real career growth opportunities across Hyatt hotels worldwide.
Be Part of Something GRANDWith more than 1,150 hotels in over 70 countries, Hyatt is globally recognized as a Great Place to Work.
📌 Events Manager en Cadena Hotelera (España)
🏢 Hyatt Group
📍 España