21 oct
|
Concentrix Spain Business Process Outsourcing S.L.U.
|
España
21 oct
Concentrix Spain Business Process Outsourcing S.L.U.
España
Job Title: Supervisor (Dutch - speaking) - On-site - High Tech Industry HS03
Job Description Experience the power of a game-changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Supervisor in Barcelona (Onsite), you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.
Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
Work with client contact on reporting and forecasting
Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
Work with client contact on reporting and forecasting
Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Are bilingual or proficient in Dutch and advanced in English
Have 3+ years proven work experience in a sales role
Have a passion for customer experience and driving team results
Have experience in operations and strategy building
Have an excellent coaching history
Have a record of developing and retaining great employees
Have experience maximizing revenue through best practices
Have experience working with Salesforce.com or similar CRM
Have experience finding solutions as a manager
What's in it for you
Full time 39 hours/week permanent contract: Monday to Thursday from 09:00 to 18:00 and Friday from 09:00 to 17:00
Base salary of ** euros gross /year + bonus up to * euros gross /year + Overachievement incentive up to 15,000 euros gross /year + medical insurance + Food card
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R* Location: ESP Valencia - Av. d'Aragó, 30 Language Requirements: Dutch (Required), English (Required) Time Type: Full time Mission: Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future.
Company Overview: We power the brands of the future. Some call us a integral technology and services leader. We're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over ** of the world's best brands solve their toughest business challenges. Whether it's designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive rev
📌 Supervisor (Dutch - Speaking) - On-Site - High Tech Industry Hs03 (España)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 España