Experience the power of a game-changing career
Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As a Fashion Support Consultant on our team, you will:
Take incoming customer and from boutiques and shops calls and solve users' demands
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual customers
Ensure contractual SLA is maintained
Concentrix is a great match if you:
Have a proficient or bilingual level of Polish, and advanced level of English
Have minimum of 1-year relevant experience in fashion retail or retail
Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads
Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
Have exceptional customer-facing and customer-care skills




Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office
What's in it for you
Full-time 39 hours/week contract: Monday to Fridayfrom 8:00 to 19:00
Salary ** euros gross/year + up to * euros gross/year in bonus
Central location in Barcelona
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses
Experience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
We're Concentrix. A integral technology and services leader that powers the world's best brands, today and into the future. We're human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
What to expect
Step 1
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Step 2
A person reviews your answers
A recruiter reads everything you have sent and follows up about the next step.
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📌 Fashion Support Consultant (España)
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📍 España