We are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team at our office in Barcelona.
Provide product information and effective technical and administration support through multiple channels (phone and email); Provide customers with a personalized experience, effectively solving their issues and inquiries, whilst keeping customer satisfaction at the core of every decision and behavior; Constantly update our CRM system (Salesforce) with all relevant information collected during customer service activities; There is no set route to become a Customer Support Specialist, but to be successful in this role this is the kind of profile we have in mind:You already have a successful experience in a technical customer support or similar role; Impeccable written and verbal communication skills in English, with experience in the UKI market; Good interpersonal and customer service skills, keeping the customer at the heart of everything you do; Ability to follow standard processes and practices within set service levels; Previous experience with CRM systems (such as Salesforce) is an advantage.
Please share your CV in English.



And if you happen to have a reference letter or two, we'd love to read them — not a requirement, just a nice extra.
Working from home up to 3 days a week.500 euros gross to set up your home office and additional monthly home office allowanceChance to work abroad for 40 working days per yearBirthday off and volunteering time off.
Additional health and dental insurance.
Webfleetis Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
This broad, general corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. We are an equal-opportunity employer and value diversity at our company.

📌 Customer Support Specialist (España)
🏢 Webfleet Solutions
📍 España