Company Description Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. You'll join the Client Service team in our Enterprise Fitness vertical as an Application Support Specialist, working remotely from Spain. The team provides 3rd level technical support for the Exerp Platform, our ERP for some of the largest fitness chain operators in the world, along with our web services and apps. Our products are complex, highly customisable and built to flex around each client's needs. You'll work directly with our clients' dedicated Exerp superusers and application specialists, who rely on us to solve their most critical problems quickly and well. Reporting into Manager of Client Services for Xplor, you'll support our clients by: Joining our Major Incident response team to resolve the most urgent and critical client problems This is a fully remote role based in Spain. A bachelor's or master's degree, or equivalent experience in technical support or a similar client-facing role,



ideally supporting software applications Excellent written and spoken English Excellent written and spoken Spanish Experience with databases, SQL and Excel, and a genuine interest in IT Software before Say it straight As an Xplorer, you will be part of a global network of talented colleagues who will support your success. GiveBackDays/Commitment to social impact
- 3 extra days off to volunteer and give back to your local community Ongoing dedication to Diversity & Inclusion initiatives such as D&I; Council, General Mentorship Program Access to free mental health support Flexible working arrangements This applies to remote roles too. Xplor does not sponsor visas, either at the time of hire or at any later time. We're also not able to offer contractor arrangements or Employer of Record engagements for this position at this stage. Many of our roles are remote, and to protect both candidates and our business from recruitment fraud, we may record video interviews during the process. We keep any recordings and related data only for as long as the hiring process is active and do not retain them afterwards. We use an applicant tracking system with artificial intelligence-enabled features to support our recruitment process, but our recruitment team makes all hiring decisions after human review. We make it a priority to respond to every applicant. #

📌 Application Support Specialist (España)
🏢 Xplor Education
📍 España