Drive root cause analysis and improvement actions.
Govern process ownership, compliance and continual improvement.
Monitor KPI performance.
Escalate service risks and challenge non-compliance.
ITILServiceNowKPI ReportingGovernance FrameworksRoot Cause Analysis (RCA)Stakeholder ManagementProcess Compliance ManagementAudit and SLA MonitoringWHAT ARE WE LOOKING FOR? Permanent contract
-

We offer
indefinite contracts from the first day.
Pay and benefits
- Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). Work from home
-

We offer
you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplaceOpportunity knocks
- Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews.
Bring your buddy
- If you have referred a friend for an open position under the BYB Scheme and she/he is hired you'll receive a very attractive cash award.
Benefit from being a TCSer -
- By being part of the TCS Spain family you can enjoy benefits,



offers and corporate discounts on the best brands.
Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in *
* as part of the Indian Tata Group and is one of the top 3 technology companies globallyWith a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in according to the Top Employers InstituteTCS Spain started operations in and currently has a diverse workforce that collaborates with the main Spanish and multinational companiesTCS Spain has been certified as a Top Employer and has also been chosen as one of the 100 Best Companies to Work for in Spain *
* according to ForbesAmong the portfolio of services, TCS has information technology services, asset-based solutions, general consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPSResponsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balanceWELCOME, WE ARE WAITING FOR YOU #

📌 Change Management Manager (España)
🏢 Tata Consultancy Services
📍 España