Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships. We are currently looking for a Technical Lead to join our team Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands. Detect and notify risks in the technical management of project/client profitability. Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager. Ensure the fulfillment of the project's technical objectives. Ensure compliance with the agreed software quality standards with Omega's Technical Management. Supervise the effort estimations of the development and support team during the testing phase of a project. Collaborate with the PM/DM in project demos for the client. Ensure the final delivery of technical documentation for a project. Participate in the development and training of the technical team, advising them to improve their technical skills. Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities. 3+ years participating in the full lifecycle of Salesforce.
Experience in Salesforce.com projects. Sales Cloud, Service Cloud,



Marketing Cloud, Experience with agile methodologies. High level of English. Permanent contract. We make it easy. Home Office. Health insurance. Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data
- all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group,

we offer
end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people
- guided by our values: #OMEGA #LI-REMOTE OMEGA in action. Our commitment to a better society is not just an intention Professional development: Brand: Time Type: Full time Contract Type: Permanent Together we drive a multiplier effect for clients at a general scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.

📌 Salesforce Technical/team Lead (España)
🏢 Dentsu
📍 España