Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
Founded in ****, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.
About the Role
We are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As a Senior Account Manager DACH at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
You will be responsible for a portfolio of large SMB accounts within the DACH market, helping them streamline not just their travel, but their entire expense management workflow. What You Will Do:Portfolio Management: Own a portfolio of large SMB customers and develop a high level of customer engagement with influential users (Admins, Finance Directors, Travel Managers) within those accounts.
You will consult them on consolidating their financial stack by leveraging Perk's unified Travel and Spend capabilities, identifying opportunities to optimize their expense reconciliation and cost control.
Develop a deep understanding of the Perk portfolio of products—including our core Travel platform and our new Spend management solution. Expansion & Growth:
actively identify cross-sell and upsell opportunities for the Spend product within your existing book of business, driving adoption of corporate cards, automated invoice processing, and expense management features.
Identify common problems within each account—whether related to bookings or expense workflows—and develop strategies to solve each issue in a timely manner whilst also developing foolproof methods to ensure repeat issues are a thing of the past.
You'll be the first one to address any issues, get support from our technical teams, and educate your clients on new product features across both Travel and Spend modules.
What We're Looking ForRelevant work experience within Account Management or Customer Success role, preferably managing a portfolio of B2B clients.
Native or near-native proficiency in German.
Ability to speak and write in English fluently.
Experience in the Travel industry, Fintech, Expense Management, or SaaS products is highly desirable.
Excellent analytical abilities with fluency in Excel and data interpretation.
You are a team player, don't play political games, and care more about the team's success than about your own career gains.
What We Offer
Receive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our versátil compensation planFocus on your family with 17 weeks' paid parental leave during your child's first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.
📌 Key Account Manager (España)
🏢 Perk
📍 España