German + Spanish Speaking Customer Service AgentLocation: Madrid, SpainWork Model: On-siteLanguages: German + SpanishSalary: €22,800 gross/year + €1,200 annual SRV bonusSchedule: Shifts between 07:*:00, 8-hour shiftsAbout the RoleWe are looking for German and Spanish-speaking Customer Service Agents to join a customer support team in Madrid. You will provide professional assistance to customers while using your fluent German and Spanish communication skills.




Your ResponsibilitiesProvide customer support and assistanceCommunicate with customers in German and SpanishHandle customer inquiries in a professional and solution-oriented mannerEnsure a high level of customer satisfactionFollow the required processes and proceduresRequirementsFluent GermanFluent SpanishStrong communication skillsCustomer-oriented and professional approachAvailability to work on-site in MadridFlexibility to work shiftsWhat

We Offer
€22,800 gross annual base salary€1,200 annual SRV bonusComprehensive trainingInitial 3-month temporary contract, with the intention to convert to a permanent contractShift-based scheduleMultiple start dates availableTrainingTraining is mandatory and will take place:First 3 weeks: 09:*:00Following period: 09:*:00Final week: 09:*:00The application process also includes a German video recording and a handwritten cover letter. #J-*-Ljbffr

📌 German + Spanish Speaking Customer Service Agent (España)
🏢 FH Collective Academy
📍 España