Customer Service Representative (Italian-speaking) - On-site FA02
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team?
We're a integral technology and services leader that powers the brands of the future.
We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
Career growth and personal development
This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
What you will do in this role
Handle calls through CRM agent portal
Create quotations and orders via SAP system
Expedite and communicate expected delivery times to customers
Offer basic product advice to individual customer needs (at least catalogue knowledge)
Provide first level technical assistance to help customers identify their requirements for products and services
Concentrix is a great match if you
Have a proficient or bilingual level of Italian and advanced English
Are minimum a high school graduate
Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
Are customer oriented,



have excellent communication skills and have a commercial attitude and awareness
Have a business mindset will help you engage better with your contacts
Don't meet every requirement?
No worries.
We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
If you feel you don't check every box, we still encourage you to apply.
We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for you
Full time 39 hours/week permanent Monday to Friday from 9:00 to 18:00
Salary: ** euros gross/year up to * euros gross/year bonus
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Experience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Location
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements
English (Required), Italian
Time Type
Full time
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📌 Customer Service Representative (España)
🏢 CNX
📍 España