Front Desk Hospitality Agent at Euro Staffs in Barcelona, CT, ES.
This Full time on site position offers great opportunities for career growth.
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience.
Officially launched in ****, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents.
Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away.
From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.
Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech featuresUtilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front DeskHandle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; Assist building leadership with any administrative tasks required to keep all operations running smoothlyFlex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issuesEnsure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others,



as assignedSupport multiple Sonder properties throughout the local market, as requiredWHAT WE LOOK FOR:Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chatDemonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience rolesExcellent problem solving skills, with the desire to "get it done" for our guestsStrong computer literacy and writing skills and comfort switching between multiple desktop and mobile applicationsOrganized, hardworking, and detail-orientedThrives in a fast paced, ever-changing, always challenging startup environmentAbility to work effectively both in a team environment as well as independentlyFlexible schedule and open to working evenings, weekends and holidaysAbility to lift/carry items up to 50 pounds and stand/walk for extended periods of timeProficiency in languages other than English a plusThis role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)This role requires reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations)

Benefits:
We also have great benefits to make your life easier so you can focus on what you're best at:Competitive compensationGenerous stock planMedical, dental and vision insurance (where applicable)Adaptable vacationAnnual free credits and discounts to stay in SondersWorkplace flexibility (for remote-specified positions only)A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues We are an equal opportunity employer and value diversity at our company.

📌 Front Desk Hospitality Agent At Euro Staffs (España)
🏢 Euro Staffs
📍 España