Fashion Customer Representative (French
- speaking) On-site TR05 passionate about fashion , obsessed with exceptional customer experience, and eager to represent a integral luxury brand? Leader in premium fashion and lingerie, is looking for a Fashion Customer Representative This is your chance to become the voice of a brand that inspires women worldwide—every interaction, every solution, every moment. At Concentrix, you won't just answer questions — you'll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador. Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower. Deliver exceptional customer support through phone, email, chat, and digital channels
- Log and manage all interactions within our systems, meeting SLA and quality standards
- Collaborate with Team Leaders, support teammates, and attend regular meetings




- Represent the brand spirit in every interaction — confident, elegant, and customer-obsessed C2 French and advanced English skills
- Experience in customer service, ideally within a Contact Centre environment
- Able to navigate decisions with both customer needs and brand guidelines in mind
- Passion for fashion, styling, and helping customers feel their best Full-time 39 hours/week temporary contract
- Rotative shifts between Monday
- Saturday 9:00 to 18:00
- Great office location in Barcelona
- Full paid training on the company and the project you'll be working on
- At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice." English, French (Required) Full time

📌 Customer Service Representative (España)
🏢 Concentrix
📍 España