Description : The opportunity As an IT Service Manager within the Finance domain, you will be responsible for the governance, delivery, and continuous improvement of a portfolio of applications supporting Accounting, Tax, and Treasury processes globally. You will work closely with Finance stakeholders, application managers, vendors, and project teams to ensure services remain reliable, compliant, secure, and aligned with business needs. While application managers oversee the day-to-day operation of individual applications, you will provide overall service leadership, drive continuous improvement, manage key stakeholder relationships, and support the long-term development of the application portfolio and service line strategy. This is a senior role combining IT service management, vendor management, compliance oversight, financial management, and people leadership. How you will make an impact You oversee a portfolio of Finance applications supporting Accounting, Tax, and Treasury processes. You work with application managers to monitor service performance, identify root causes, and drive continuous improvement. You build trusted relationships with Finance stakeholders, vendors, and internal IT teams. You manage strategic vendor relationships and support service governance and contract management activities. You lead compliance and control activities across the application landscape. You contribute to budgeting, forecasting, and financial planning for the service portfolio. You collaborate with project teams to ensure successful implementation and transition of changes into ongoing operations. Your background Bachelor's or Master's degree in Information Technology, Finance, Business, or a related field. 8+ years of experience in IT Service Management within a complex international environment. Experience working closely with Finance functions and a solid understanding of finance processes in areas such as accounting, treasury, accounts payable, accounts receivable, consolidation, purchase-to-pay. Proven experience managing senior stakeholders, vendors,



and cross-functional teams. Experience with service governance, compliance, controls, and risk management in an enterprise environment. ITIL certification and a good understanding of IT service management best practices. Experience leading teams and driving accountability in a matrix or general organization. Experience with SAP, BlackLine, or similar enterprise applications would be an advantage. Excellent written and spoken English.

About us
At Hitachi Energy, we recognize that our people are at the heart of our success. Competitive salary and incentives Well-being and care Paid and unpaid leave Flexible work options Benefits that support your financial security You will receive more specific information during the recruitment process. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. Candidate data is processed in accordance with applicable data protection and employment laws as well as Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws.

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